- Company Name: Upwork
- Job Title: Customer Service /Data Entry Role
- Job Type: Contract
- Work Type: Remote / Work From Home
- Job Category: Customer Service and Support
- Salary: $20–$42 per hour
- Location: United States
- Work Schedule: Flexible hours
About the Role
We’re looking for a warm, friendly Customer Service Assistant / Data Entry Role to join our remote team with a flexible work-from-home schedule.
In this role, you’ll be the welcoming voice our customers know and trust—answering questions, resolving concerns with patience and care, and making every interaction feel personal and positive. You’ll help customers by phone, email, and chat, guide them to the right solutions, and follow up to ensure they feel heard and supported. The ideal candidate brings a cheerful attitude, strong communication skills, genuine empathy, and a knack for solving problems with a smile. You should feel comfortable working independently, staying organized, and keeping accurate notes while juggling multiple conversations. We offer flexible hours, a supportive team culture, and the chance to brighten someone’s day while growing your career. If you love helping people and want meaningful work from home, we’d love to hear from you!
